Terms of use

1 · What NADMOR is in this transaction

NADMOR is a marketplace. We do not provide medical care. The provider is the clinic or hospital named on each package, and it is responsible for the care itself, for the results, for its licence and for its staff.

What we provide is a comparable list of services and prices, the payment, a voucher that can be verified, and the appointment. Nothing on this site is medical advice, and none of it replaces seeing a doctor.

2 · Your account

• An account is required to buy, because a voucher has to belong to somebody.
• What you enter must be true — the name and number of whoever is being seen especially, because the clinic checks them on the day.
• An account belongs to one person. Do not share the password: what is in the account is the account holder’s.

3 · Buying, and what you own

A successful payment issues one service voucher per package, with its own code and an expiry printed on it. What you own is the voucher, not the appointment slot — which is why cancelling an appointment never removes it.

The price shown is what you pay; nothing is added at checkout. If a clinic finds that something outside the package is needed, it must tell you and agree it with you on the day.

4 · Cancelling and refunds

In short: a voucher you have not used, bought within the last seven days, can be refunded in full from your account. The full rules are in the cancellation policy.

Read the cancellation and refund policy

5 · Reviews

• Only a voucher a clinic has actually redeemed can be reviewed. That rule sits in the database, not only on the page.
• Reviews appear after we have checked them. We remove ones carrying other people’s personal data, abuse, or anything not about the visit.
• We do not publish the reviewer’s name.
• A clinic may reply to a review. It cannot edit or delete one.

6 · What you may not do

• Resell or trade a voucher.
• Scrape or automate against this site at scale without permission.
• Write a review of a visit that did not happen.

7 · Changes, and the law that applies

We may change these terms, and will say so on this page before they take effect. Continuing to use the service after that is acceptance. Thai law applies.

8 · Getting in touch

For anything about an account, a payment or a refund, start at the help centre, or the contact page.

Help centre · Contact us